Everything your team needs.
Nothing they don't.
Click through each module to see how Essential360 works in practice.
CRM - Sales pipeline
Your pipeline, always visible
From the first lead to the final signature. LiteCRM tracks every opportunity through five clear stages. No spreadsheets, no status meetings.
CSM - Field service
Field service without the chaos
Work orders move through five clear stages. Your coordinator schedules jobs, assigns technicians, and sees the calendar in one view.
CSM - Support
Know which customers need you
LiteSupport calculates a live health score for each customer and surfaces who needs attention before they contact you.
360 Assistant
Every customer. One view.
A complete directory with real-time health scores, equipment lists, site locations, and full case history — field service, support, and sales — all in one drawer.
Technician view
Built for the field, not the office
Technicians get a clean, mobile-first view of their day. Everything they need on site — job details, checklists, photo capture, and parts scanning.
Ready to see it
in action?
Book a 30-minute demo and we will walk you through the modules that are relevant to your business.
One system.
Every signal connected.
Field, support and sales in one loop
Most tools keep them apart. Here they share the same data, so a closed job, an open ticket and an open deal all inform each other automatically.
Catch customers before they churn
A live health score on every account moves from Champion to At risk, and the SLA watchdog escalates on its own — while you can still act.
A pipeline that fills itself
Worn equipment in the field or an expired SLA in support becomes a qualified lead in the CRM — no manual hand-off, no opportunity lost.
AI that tells you the next move
The 360 Assistant reads across every module and returns a prioritised inbox: who to contact, when, and a ready-to-send draft for each one.
One tool
One connected loop,
not four silos
Most systems keep field, support and sales apart. Ours let them talk automatically — and the AI turns that into action. Follow a single service job all the way around.
3x
faster from job closed to invoice sent
60%
fewer dropped follow-ups across the customer base
40+
hours of manual work removed every month
Always-on support
Tickets that close themselves
Live insights
Numbers that act for you
Smart reports
Drafted in seconds